e-book Die Supply Chain Balanced Scorecard und ihr Nutzen für das Supply Chain Controlling (German Edition)

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Nevertheless, many store managers raised concerns about product liability and food safety. The administrative workload for putting redistribution processes in place could also be heavy — and some companies have strict rules about redistributing branded products as it could devalue the brand. However, most store managers foresaw few costs with social redistribution.

Some thought it would save money as they would not have to remove packaging for waste disposal. The way stores deal with these issues could become a sustainability measure and performance indicator, potentially saving money for retailers as well as doing social and environmental good. To provide empirical evidence and explanation of the phenomenon that providers of home delivery of groceries are still of minor importance in highly concentrated retail markets.

Based on a critical literature review three propositions were set up.


A web based survey was conducted with two prospective consumer groups for home delivery providers: time starved consumers and consumers with Internet affinity. A structural equation modeling analysis was applied in addition to uni- and bivariate analysis. In contrast to some assumptions in the literature shopping in stores for groceries was not generally perceived to be an annoying activity.

Respondents were aware of their own shopping logistics efforts in terms of spatial and temporal distance when shopping in stores but were unable to convert these efforts into costs.

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Any perceived inconvenience connected with shopping for groceries had no impact on respondents? The study only investigated two specific consumer groups within highly concentrated urban grocery retail markets. However these groups may be considered typical of most western European countries and thus the study?

The major findings suggest that in general home delivery service may not be considered a strategic competitive advantage in grocery retail markets. Other marketing issues such as pricing, assortment and store personnel still substantially affect a consumer? The paper argues for a different viewpoint for researchers investigating the topic of Internet-based distance retailing. Further, the reintegration of logistical tasks from consumers should not be considered detached from other format choice criteria.

Table of Contents

The purpose of this paper is to develop a conceptual model that includes drivers of supply chain management SCM adoption and execution identified in the literature, provide a set of measurement scales that operationalise constructs within this model, empirically verify a hierarchical order of antecedents that affects the adoption and execution of SCM, and assist management by providing a focus on those SCM conditions and processes that need to be prioritised to increase successful SCM adoption and execution.

The conceptual model is tested empirically through a survey of senior supply chain managers representing the biggest organisations within a central European country. Using structural equation modelling the hypothesised hierarchical order of three proposed antecedents are verified:?

SCM-related processes?. Firms that adopt these steps should enjoy a rigorous and appropriate road to the full execution of SCM. The survey results reflect the views of large organisations in a countryspecific supply chain setting. The findings provide a hierarchical focus for financial, personnel and management initiatives to increase integration within a supply chain and improve competitiveness.

The major contribution of this paper is that it provides empirical proof of the antecedents that affect the adoption and execution of SCM.

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  6. The purpose of this paper is 1 to develop a scale that evaluates the environmental elements in retail supply chains and 2 to examine the environmental supply chain management initiatives of the world? The empirical evaluation has been executed through an investigative approach applying a web-scan framework which included the analysis of websites and publicly published documents such as annual reports and Corporate Social Responsibility reports.

    We identified 34 environmental sustainability initiatives which we grouped into eight categories. They refer to? Long-term oriented green-design-initiatives were hardly observed. Furthermore, the specific environmental activities of three retailers from Denmark, France and the United Kingdom were compared. The empirical study investigates supply chain operations of retailers and excludes other areas of retail management. The results are based on material that is published by the respective companies and thus do not comprise internal reports. The main contribution of this paper is to test the proposition that global retailers follow the path of the?

    The purpose of this paper is to propose a model which structures and links different types of efficient consumer response ECR measures; it does so by considering the use of both quantitative or? This paper reviews the ECR and performance measurement literature and proposes a model that explains linkages from intra-organizational, interorganizational and industry prerequisites through ECR activities to ECR outcomes; and highlights the role of performance, behavioural, attitude and capability measures.

    Two extant studies from Austria and Denmark are examined in the context of the model to exemplify some of its features. The proposed model is presented for primarily future investigation; thus there is no empirical study in this paper other than a comparison of the two extant studies to support some constructs and variables. However, the model represents a structure that can guide future research on more specific ECR elements.


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    The model makes a practical contribution by providing a structure from which measurement or scorecard systems can be established. The model makes a theoretical contribution by providing an overall structure to link different areas of ECR research such as barriers for ECR implementation, and specific ECR concepts, activities, and their outcomes. This paper identifies specific qualifications and competences required within the field of logistics and supply chain management from the perspective of lifelong learning and hierarchical level. It also reveals a hierarchy level-specific job profile for logistics and supply chain management jobs based on the European Framework for Key Competences and the German Federal Employment Agency.

    A review of the literature on competences and skills in the field of logistics is combined with an analysis of job postings by means of content analyses and thematic mapping. The academic literature discusses more than skills and competences related to the job profile of logistics and supply chain managers. The majority of these skills represent social skills.

    Analyses of job postings show significant differences in the required portfolio of skills and competences depending on the hierarchical level of the position. Contrary to the literature, job postings include more cognitive competences and meta-competences than social skills. The first contribution of our research is that competences were examined from the perspective of lifelong learning, revealing how this is applied in the field of logistics.

    The second is that our conceptual framework can be utilised to compare skills and competences between different hierarchical levels. The third contribution refers to identifying a set of skills and competences different to what had been presented in the literature. Production Planning and Control, accepted for publication. Journal of Business Research. Journal of Marketing Management.

    SKIN - Short supply chains Knowledge & Innovation Network

    Augmenting the Urban Place Brand - On the relationship between markets and town and city centres. Retail Store Operations and Food Waste. Journal of Cleaner Production. Omni-Channel Retailing Research — State of the art and intellectual foundation. Journal of Consumer Behaviour. Journal of Retailing and Consumer Services. Journal of Business Logistics.

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    Brusset, Xavier, Teller, Christoph. Supply Chain Capabilities, Risks, and Resilience. International Journal of Production Economics. International Journal of Retail and Distribution Management , 44 2 , pp. Industrial Marketing Management , 52, pp. What a Waste! Journal of Public Policy and Marketing , 35 1 , pp. Production Planning and Control , 26 7 , pp. Teller, Christoph, Alexander, Andrew.

    Journal of Marketing Management, 29 , pp. Production and Operations Management, 2 4 , pp. Teller, Christoph, Schnedlitz, Peter. Journal of Marketing Management, 28 , pp. Teller, Christoph, Thomson, Jennifer A. The Service Industries Journal, 32 6 , pp. International Journal of Production Economics , 2 , pp. Teller, Christoph, Elms, Jonathan R. Journal of Marketing Management , 28 , pp. Teller, Christoph , Dennis, Charles. Teller, Christoph, Gittenberger, Ernst. Kotzab, Herbert, Munch, Hilde M. Supply Chain Management — an International Journal , 16 4 , pp.

    Kotzab, Herbert, Teller, Christoph. So lassen sich Lieferketten analysieren und verbessern. Place Marketing and Urban Retail Agglomerations: An examination of shoppers place attractiveness perceptions. Journal of Place Branding and Public Diplomacy , 6 2 , pp. Grant, David B. Qualitative Research in Logistics: Theory and Practice. Marketing Intelligence and Planning , 28 1 , pp. Reutterer, Thomas, Teller, Christoph. International Journal of Retail and Distribution Management , 37 8 , pp.